Privacy Policy

  • Utility Friends (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, contacting our team, or requesting assistance with gas and electricity services.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Full name

  • Email address

  • Phone number

  • Service address

  • Utility service information

  • Information submitted through contact forms or service inquiries

  • Any other information you choose to provide during communications with us

We may also automatically collect certain non-personal information when you use our website, such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Website usage and interaction data

How We Use Your Information

We may use the information we collect to:

  • Assist with gas and electricity service arrangements

  • Respond to service inquiries and customer support requests

  • Process and manage utility-related service requests

  • Communicate service updates, notices, or important information

  • Improve our website, customer service, and overall user experience

  • Maintain appropriate business and service records

  • Comply with applicable legal and regulatory requirements

Sharing Your Information

Utility Friends does not sell or rent your personal information.

We may share information when reasonably necessary:

  • With trusted service providers that assist us in operating our business

  • With utility-related providers or partners when required to complete a service request

  • To comply with applicable laws, regulations, legal processes, or lawful government requests

  • To protect the rights, safety, security, or property of Utility Friends, our customers, or others

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect your personal information against unauthorized access, use, alteration, disclosure, or loss.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Your Privacy Rights

Depending on applicable law, you may have the right to request:

  • Access to personal information we maintain about you

  • Correction of inaccurate or incomplete information

  • Deletion of certain personal information

  • Information about how your personal information is used

You may contact us using the information below to submit a privacy-related request.

Cookies and Website Data

Our website may use cookies or similar technologies to improve functionality, understand website usage, and enhance the user experience.

You may adjust your browser settings to limit or disable cookies, although certain website features may not function properly as a result.

Third-Party Links

Our website may contain links to third-party websites or services. Utility Friends is not responsible for the privacy policies, security practices, or content of external websites.

We encourage users to review the privacy policies of any third-party websites they visit.

Children’s Privacy

Our services are not intended for children under the age required by applicable law to independently provide personal information. We do not knowingly collect personal information from children where parental consent is legally required.

Changes to This Privacy Policy

Utility Friends may update this Privacy Policy from time to time to reflect changes in our services, business practices, or applicable requirements.

Any updated Privacy Policy will be posted on this page with a revised effective date.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Utility Friends
7300–7398 Colonial Rd
Brooklyn, NY 11209

Phone: +1 (888) 431-9715
Email: contact@utilityfriends.com